Sunday, May 24, 2020

Definition of Pogrom

A pogrom is an organized attack upon a population, characterized by looting, destruction of property, rape, and murder. The word is derived from a Russian word meaning to commit mayhem, and it came into the English language to refer specifically to attacks perpetrated by Christians upon Jewish population centers in Russia. The first pogroms occurred in Ukraine in 1881, following the assassination of Czar Alexander II by a revolutionary group, Narodnaya Volya, on March 13, 1881. Rumors circulated that the murder of the Czar had been planned and executed by Jews. At the end of April, 1881, the initial outbreak of violence occurred in the Ukrainian town of Kirovograd (which was then known as Yelizavetgrad). The pogroms quickly spread to about 30 other towns and villages. There were more attacks during that summer, and then the violence subsided. The following winter, pogroms began anew in other areas of Russia, and murders of entire Jewish families were not uncommon. The attackers at times were very organized, even arriving by train to unleash violence. And the local authorities tended to stand aside and let acts of arson, murder, and rape occur without punishment. By the summer of 1882 the Russian government tried to crack down on local governors to stop the violence, and again the pogroms stopped for a time. However, they began again, and in 1883 and 1884 new pogroms occurred. The authorities finally prosecuted a number of rioters and sentenced them to prison, and the first wave of pogroms came to an end. The pogroms of the 1880s had a profound effect, as it encouraged many Russian Jews to leave the country and seek a life in the New World. Immigration to the United States by Russian Jews accelerated, which had an effect on American society, and particularly New York City, which received most of the new immigrants. The poet Emma Lazarus, who had been born in New York City, volunteered to help the Russian Jews fleeing the pogroms in Russia. The experience of Emma Lazarus with the refugees from the pogroms housed at Ward’s Island, the immigration station in New York City, helped inspire her famous poem â€Å"The New Colossus,† which was written in honor of the Statue of Liberty. The poem made the Statue of Liberty a symbol of immigration. Later Pogroms A second wave of pogroms occurred from 1903 to 1906, and a third wave from 1917 to 1921. The pogroms in the early years of the 20th century are generally linked to political unrest in the Russian empire. As a way to suppressing revolutionary sentiment, the government sought to blame Jews for unrest and incite violence against their communities.  Mobs, fomented by a group known as Black Hundreds, attacked Jewish villages, burning houses and causing widespread death and destruction. As part of the campaign to spread chaos and terror, propaganda was published and spread widely. A major component of the disinformation campaign, a notorious text titled  Protocols of the Elders of Zion  was published. The book was a fabricated document which purported to be a legitimate discovered text advancing a plan for Jews to achieve total domination of the world by means of deception. The use of an elaborate forgery to inflame hatred against Jews marked a dangerous new turning point in the use of propaganda. The text helped to create an atmosphere of violence in which thousands died or fled the country. And the use of the fabricated text did not end with the pogroms of 1903-1906. Later anti-Semites, including the American industrialist Henry Ford, spread the book and used it to fuel their own discriminatory practices. The Nazis, of course, made extensive use of propaganda designed to turn the European public against the Jews. Another wave of Russian pogroms took place roughly concurrent with World War I, from 1917 to 1921. The pogroms began as attacks on Jewish villages by deserters from the Russian army, but with the Bolshevik Revolution came new attacks on Jewish population centers. It was estimated that 60,000 Jews may have perished before the violence subsided. The occurrence of pogroms helped propel the concept of Zionism. Young Jews in Europe argued that assimilation into European society was constantly at risk, and the Jews in Europe should begin advocating for a homeland.

Wednesday, May 13, 2020

The Pennsylvania Interscholastic Athletic Association

The question of whether the Pennsylvania Interscholastic Athletic Association (PIAA) should separate public and private schools into their own divisions has been a topic of discussion for years. As a product of 14 years of Catholic education, I was fortunate enough to be able to participate in athletics during my high school career. Many of the teams that we played were public school teams from small communities where athletics were almost more important than an education. Unfortunately, I have witnessed firsthand the animosity that has surfaced between public and private schools. The PIAA is the governing body of high school sports in the state of Pennsylvania. The PIAA was founded in 1913 and initially included only public schools as members. Parochial and private schools were admitted to the PIAA in the late 1970’s. In 1997, the PA Charter School Act was passed which allowed for the creation of charter schools. The emergence of charter schools, particularly in the Philadelphia area, created even greater animosity between private and public schools. The Philadelphia schools, many of which are charter schools, were not members of the PIAA until 2003. Their athletic success at the state championship level has raised many concerns from the public sector. The primary problem that the PIAA faces today is the dominance of private schools winning the majority of state titles in all sports. Public schools have geographic boundaries that determine the school a student mustShow MoreRelatedPublic Education For Public Schools1477 Words   |  6 Pagesreform with this in mind (Cubberly, 1922; Sobe, 2011). However, as governors and state legislatures look for ways to trim budgets, school districts from coast to coast are challenged to find ways to cut costs (Howley, Johnson, Petrie, 2011). Pennsylvania is among the states currently looking at educational reforms during these tumultuous economic times, just as many school administrators face large budget deficits each year, threatening the notion of a free, equal public education for all. AsRead MorePublic School versus Home School Essay1360 Words   |  6 Pagesactivities, but athletics get the most attention according to the Home School Legal Defense Fund (Brockett, 1995). That is because competitive sports are the one activity families can not easily duplicate as their children reach high school age. The Massachusetts Interscholastic Athletic Association, after three state judges ruled against home schoolers being barred from playing on public high school teams, has initiated a one year open door trial program (Brockett, 1995). A Pennsylvania federal courtRead MoreThe Inequality Of Female And Male Sports3247 Words   |  13 Pagesexcluded from participation in, be denied the benefits of, or be subjected to discrimination under any educational program or activity receiving Federal financial assistance† (Anderson). These thirty seven words, known as Title IX, have transformed the athletic community for both males and females over the past forty two years. Many wonder why there is still so much talk about the inequalities of female and male sports even after forty two years of the enactment of Title IX. Violations of this law stillRead Morejesse owen Essay3441 Words   |  14 Pagesteacher in the North failed to understand his southern drawl and put his name down as Jesse. Too modest to correct his teacher, Owens kept the name. Athletic Success as a Teenager Owens enrolled in Clevelands Fairmount Junior High School around 1927 and quickly attracted the attention of a mentor who would prove crucial in his future athletic success. Charles Riley worked at the school as a physical education teacher and track-and-field coach and immediately realized that Owens was a naturally

Wednesday, May 6, 2020

The Market for Chocolate Cookies Is Comprised of Two Types Free Essays

(a) As the question says the market for chocolate cookies is competitive thus, this complies with the market structure of Perfect Competition where there are a large number of buyers and sellers in the market. The basic characteristics of a Perfect Competition Market structure are that there is perfect knowledge on both sides of the market that is buyers and sellers know what the current market price is and thus, it prevents exploitation of the consumers as producers would not be able to charge unfair prices. This is because each firm produces an insignificant fraction of the total market supply and therefore is unable to affect price, it is for this reason that each firm in perfect competition is known as a price taker. We will write a custom essay sample on The Market for Chocolate Cookies Is Comprised of Two Types or any similar topic only for you Order Now There are no barriers to entry or exit in a perfectly competitive industry and thus, producers can enter or exit the market without any restrictions and thus, without any significant losses. The intersection of demand and supply curves of the industry determines the equilibrium price a typical producer can charge which also become the demand of the firm. Due to this, the producers cannot exploit the consumers by charging a high price and thus, the price is always at the equilibrium. This is because if the producers charge a higher price, the demand for the product becomes zero, because the consumers can always switch to another producer as the good is homogenous. (Anderton, 2000) Since the Firms in Perfect Competition are Price takers so they both take the current market price, ‘Pe’ as shown in the Graph where the Market Demand and Supply intersects and form the Market equilibrium. D0 can be assumed as the Total Demand of Chocolate Cookies in the market and S0 can be assumed as the Total Supply of the Chocolate Cookies in the Market. Not for profit Organisations’ (NPOs) Average Cost (ATCn) is higher than the Average Cost of Profit Making Organisations, that is ATCp, because Not for profit organisations’ (NPOs) employ disabled people and their cost is also high because Profit Making Organisation are making use of Capital Intensive technologies thus, more of their production is automated and they employ fewer workers than the NPOs. Average Cost of the Profit Making Firms (ATCp) is equal to the market Price (Pe) so they are making a â€Å"Normal Profit† just because of higher productivity due to which their cost is reduced. A firm makes a Normal Profit when its total Economic Cost, which is Average Cost in other words, is equal to the price firm is charging. In other words it can be said that the firm is making zero economic profit. A firm makes a supernormal profit when its Average Cost (economic cost) is lower than the price it is charging. The NPOs initially in the Short run are making a loss since their Average Cost (ATCn) is greater than the price (Pe) charged. A profit making firm may also make a supernormal profit but in the short run only, in the long run it can only make a normal profit or a zero economic profit. NPOs will be following a cost minimizing price, marginal cost price. (b)(i) A lump sum tax is a fixed amount that is charged as tax irrespective of a business’s profit, sales revenue or capital. According to Mankiw (2009), A lump sum tax is the most efficient tax possible because the business’s decisions do not alter the tax owed, the tax does not causes any dead weight losses and does not distort any incentives. Since, there is a fixed amount payable as tax so there is no administrative expense of hiring tax lawyers and accountants. Short run is the time period when at least one inputs in the production process is fixed and the rest are variable. Usually in the short run, the variable input is labour and the fixed input is capital. In the short run, it is assumed that producers can only alter production by changing the variable inputs rather than any fixed inputs. In the short run, existing firms do not exit the market. When the government imposes a lump sum tax on the profit making corporations in a perfect competition, it disturbs the market structure of Perfect competition. It challenges the basic theory of Perfect Competition which says no barriers to entry and exit to and from the market. There is no government intervention usually in a perfectly competitive industry since it changes the basic characteristics of the Market Structure. However, after the government decides to impose a tax on the profit making firms only then the Market Structure of the Chocolate Cookies Industry does not remains a ure perfect competition, the Industry has close characteristics with Perfect Competition but cannot be categorised under it just because of the tax imposed. In the short run, the lump-sum tax must only affect the Average cost of the Profit Making firms while all other costs and revenue must be constant if all other factors affecting costs/revenue remain constant. Hence, as shown in the Graph above, The Average cost (ATCp0) of a Profit making firm will increase depending on the amount of tax imposed by the government. In the graph above, the amount of tax has been assumed to be ATCp1-Pe which shows that the firm is making a loss after the ATCp0 shifts to ATCp1. If the market price is less than the Average Variable cost of the profit making firm, that is the firm is operating below its shut down point (Price = Average Variable Cost) then the firm will have to shut down production in the short run until there is a decrease in its average variable cost or an increase in the market price. But if in case, the market price is greater than Average variable cost but lesser than Average total Cost then the firm must continue production in the short run since it is covering its variable costs for now. (Mankiw, 2007) (ii) Long run is a time period when all the factors/inputs involved in the production process are variable. There are no fixed factors in the long run. In the long run firms can exit and enter the market freely. The long run is primarily used to analyze production decisions for a firm and is also used to better understand economies of scale, diseconomies of scale, and long-run market supply. In the long run, there must be a lot of changes in the industry and must also affect the firms in many ways. Like most of the Profit making firms which will be operating below the Shut down point (Price Average Variable Cost) must not have been able to survive and must have exit the market. That must only shrink the market supply of Chocolate cookies, if all other factors affecting supply remain constant. The shrinking of supply will shift the Market Supply Curve (S0) to the left to the new Market Supply curve (S1) which must lead to an increase in the equilibrium market price of the industry to Pe1. The new market price will result in NPOs making a supernormal, normal profit or at least covering more of its loss in the short run but making a normal profit in the long run, depending on the number of exits from the market which should influence the change in market price. The graph below shows NPOs making a supernormal profit (Pe1-ATCn). It shows the Profit making firms also making a normal profit (Pe1 = ATCp1). Again, depending on the number of exits from the market and average costs of the firms, the profit of both the firms must vary. Since the NPOs now can make a Supernormal or at least a normal profit in the long run and will also get donations additionally so they must benefit their workers with all that extra profits earned. Their Disabled workers must earn much more than they were earning before in the short run and before the lump sum tax by the government was imposed. The NPOs may also employ additional workers after earning extra profits. The workers of the Profit making corporation might be worse off in the short run and some workers which will be working in the firms which had to shut down due to higher Average Variable cost than the market price will be fired while others in the long run will be better off comparatively. It will be unfair for the Profit making firms in a way that they produce better quality cookies as compare to NPOs but still NPOs are better off than the Profit Making Organisations in the long run. The consumers of the industry will be worse off in the long run, since they will have to pay a higher price just due to the lump sum tax imposed by the Government to make the NPOs better off in the long run. The tax burden of the Profit making organisations will be totally passed on to the consumers in the long run since they will have to pay the whole tax burden on the producers in the form of price. Word Count: 1531 words without referencing References: Heyne, P. , P. J. Boettke and D. L. Prychitko (2009). Economic Way of Thinking (9th Edition). Mankiw, N. G. (2009). Principles of Economics (5th Edition). Parkin, M. (2007). Economics (8th Edition). How to cite The Market for Chocolate Cookies Is Comprised of Two Types, Essay examples

Tuesday, May 5, 2020

Communication Skills For Social Workers

Question: Describe about the Communication Skills For Health Workers. Answer: Introduction There is a requirement of the social workers to grasp the sensibility of the tangibly and spiritually retarded individuals with noteworthy complications to validate their necessities and fulfil the demanding situations. The publics suffer from the catastrophe of individual recognition and rational adjustments to express their standpoints against the dominant circumstances. The persons deserve superior attention of communal workforces of Home care who intend to be conscious of the intricacies of harms that source to their hardship. The deserted persons can successfully deal with appropriate system of communication skills and movement of informal and humble language to direct them toward constructive trend. They are valuable affiliates of the communal settings and want vigorous sites to cultivate and exhibit their excitements (Burke et al. 2011). Needs for Confidentiality as per ethical obligation and in what context Michael has been breached Michael has exhibited his disloyal attitude in disseminating the information related to his critical patients who has been suffering from severe discrepancies to share his mental stress. Michael is indicted of breaking the Nursing as well as Midwifery Council rules of Demeanour that opposed the dictums of Privacy, and he breached from end to end. The confidentiality and reliability of the patients ought not to be shared across the social media like Facebook that infringe upon the dictums of ethical and legitimate factors of disruption. The victims deserve the rights to mutually share the complicacies and intricate problems with the nurses and medical attendants to receive constructive advices and recommendations. The individuals from the home have unmistakable attributes of constant activities that will require time to conform. Conformity to self as well as other people is not all that simple to adjust (Burke et al. 2010). They should be drilled and sustained to frame viable working of the psyche and create useful thoughts. The hypothesis has productive effect upon the brains of the clients and the representatives who work here for the advancement and administration to mankind. Understanding the notion and limitation of confidentiality in the health care context The strategy ends up being exceptionally critical in comprehending the mental arena of human beings. The mental equalization is recaptured by method for powerful aptitudes of correspondence that sets the stage to know each other and interface personally to set up the self-character. The loss of hesitance and inventive soul mortifies him or her to be dispirited and debased. The self-regard is shaped out of correspondence and simple trade of thoughts to top off the crevices of common comprehension. The autonomy of thoughts and flexibility of vision takes a man to the flight of up-liftment. There are simple strides of headway towards a reliable and standard future. The trusts and goals effectively satisfied and legitimately kept up. The behavioural notions and limitations are as follows Admire an individuals right to secrecy in all characteristics of their carefulness Be assured that the persons are conversant about exactly how and why facts about their lives are executed and pooled by the persons who will resolve the problems Express gratitude for somebodys right to confidentiality and secrecy lasts after they expire Share essential data with other officials of healthcare and other organisations only after the welfares of longsuffering causes and security with communal shelter supersede the prerequisites for privacy, and Share with publics, about their relations and their protector`s, to the extent that the regulation permits, the facts they need or require to identify about their fitness, maintenance and continuing treatment sympathetically and in the method they may be able to comprehend. Explanation of the role of verbal and non-verbal communication No individual is quite the identical as each other. We can't stack our desires upon others. Everybody have an unmistakable personality and vent to express as well as recognize the opposing explanations that seem together so as to make their situation as baffling. It has become our communal obligation to convey emphatically and write in a beneficial dialect or give directions through reasonable gestures of physical impressions. There are a few persons who can't compose or present their feelings in legitimate English to impart their perspectives to others. They are required to attend unwearyingly to respond to their questions in a sensitive manner. There exists striking differences among the verbal implications with the written skills and aptitudes exhibited by the care users and the personnel associate with the welfare actions. These individuals likewise have a place amid our society and subsequently should not be denied of their communal privileges. Each individual from the home belo ngs to reputable positions and can exhibit their points of view. Appropriate correspondence clears all misconceptions and encourages the way of work that encourages a person to produce the required performance (Glasby, 2012). Analysis and explanation of the importance of the first contact between client and helper The medical consultants, professionals including the nurses and varied type of staffs and workers need to restructure the platform of interactive style to discuss the impending issues of exchange of views. The individuals having difficulties in writing can be treated with modernised versions of technology to have audio-visual phenomena of interaction to enable them to express their pouring of passions and sensitive feelings on identified themes from different domains of subject matter. As essential individuals from the association, it frames the first obligation with respect to representatives and the administration involving different institutes or organizations who source diverse resources, items and hardware, to carry on the as per the requests of the clients (Glasby, 2012). Analysis and explanation of the barriers to effective listening and attending The skill to decide between conflicting impersonations and escaping the dissimilar aggravations in particular case-studies reverberates as undesirable to progress in displaying the manners of the characters. There are definitely weaker facts that outline the drawbacks of interactive mind-set. The practice of Cognitive Dissonance foresees that dissonance may not be suitable to inspire somebody and shape up the level of confidence and in this situation, as the individual will have a habit of avoiding to share information and the reasons that craft dissension. How the struggle arises is fairly laidback to recognise and take up. It possibly will be inevitable in the crammed up situation. The individuals can be disposed to listen and act in infrequent way as soon as they are questioned to converse within an assembly. The principle does not survey any situation and replicates the personnel to be active fabricators in decisive criteria as it sanctions the individuals to develop the sense of balance among discreet system of beliefs and emanate to the conclusions (Scie.org.uk, 2016). Cognitive Dissonance (Source: www.hoddereducation.co.uk, 2014) Explanation of the difference between passive and active listening Along these lines, there causes the implementation of created propensities as wellbeing specialists of advanced attitudes with suitable associations with the individuals concerned demonstrates the characteristics of delicate consideration and connection to them. The backing and regard for their requirements are additionally profited by the intercession of expert contact of group administrations who are intrigued to concentrate on monetary and innovative arrangements of administrations. There are productive ways to deal with complications of dementia and diverse subjects regarding corporeal and psychological variables of the influenced individuals. The human services staff are prejudiced to improve the rational security and superiority to contest the jeopardies of life expectancy to endeavour to confront the troubles intensely with no despondency. They are trained to settle on accurate choices on discreet clashes of issues (Burke et al. 2011). The standards of the hypothesis have been extremely compelling in recognizing the attributes of the internal identity of the representatives and the occupants. The dialect of body and brain contrasts with other individuals and we ought to attempt to acknowledge it. The goals and desires of the workers are likewise satisfied through successful correspondence. The interpersonal connection is huge in setting up a close attachment amid the workers, the inhabitants and staff as likewise showing privileged to the clients of the home. The families, companions and relatives can likewise extend influences to comprehend the psychometric behaviour of victims and perform in understanding to their contemplations and yearnings. There are some sympathisers who need to communicate with these individuals to recognise them and act decidedly to reduce the feelings and sentiments. The comprehension of dialect is a crucial component to build up their states of mind and conduct. Examining the methods of encouraging people to talk Serving the general populace to live with autonomous support and providing the benefits to publicise the healthier approach to augment constructive ideologies Functioning with individuals to impact a productive outcome of the energizing knowledge of quality and enhanced effort of the coordinators to develop their spirit of self-reliance and empowerment Conveying great precaution and computing the effect of beneficial exercises and support of consideration, Structuring and reinforcing management qualities, Guaranteeing the accessibility of the mandatory team, correct practice of capabilities at appropriate situation and duration Giving adequate backing to the knowledge of representatives in optimistic path (Glasby, 2012). The conversational glitches are unravelled by remaining quiet and placid attending to them, ensuring promises of retrieval from embarrassment, replying tenderly, examining their vision and enquiring in addition to assembling the supports apposite for them. The medley of undersized and meek sentences and fashioning friendly associations curtails several difficulties. Our obligations do not upkeep arguments whereas devising strategies for suitable forms of chats and talks, in fact illuminating our feelings and philosophies serve the foremost criteria to provide moral appreciation (www.hoddereducation.co.uk, 2014). Demonstration of the use of open and closed questioning There are some open queries asked to the users such as: Coordinator: How old are you? User: I am 55 years old . Coordinator: what is your main problem? User: I am concerned with my depressed feelings. I forget the present matter, but can recall the incidents of the past. Coordination: We are all trying to assist you to regain your loss of memory. We want you to be active in conversation with others that would help in practicing the verbal skills User: I am getting demoralised. Coordinator: You wont. Nothing has happened to you. You need to be engaged in constructive activities like reading books, listening to interesting music and writing about events you enjoy in the company of others. A few illustrations of closed questions are given below: Q 1: Do you always want to acquire novel food products? Options Response Frequently 10 Regularly 15 Sometimes 8 Not very often 14 Never 12 Occurrence of willingness to acquire novel food products This question was asked to 59-60 people of the care users. Q2. What do you link with the product to describe the following words? Options Responses Qualities (taste, odor, ingredients etc.) 25 Announcements/Publicity 15 Name of the Manufacturing Enterprise 24 Analysing a number of communication events The effect of role play of various strategies of the general public and the country unquestionably has a productive impact upon the intelligences of the individuals and the occupants of the welfare institute of care. There are sure territories of centring thoughts, and emotions for example, Attendant: What is your interim problem? Care user: I cannot properly disclose my emotions and sentiments verbally. Attendant: No problemYou will gradually learn to express. Care User: I am too much worried as I am an introvert person since childhood. Attendant: All persons are not alike. There is nothing to apprehend. Care user: I always have a tendency to live alone as I lost my mother at an early age, and hence I could not share everything with others. My mom was my best friend. Attendant: Lets shake handsWe are friends from now onwards. I also lost my mother few years back. Description of the manner in which messages are imparted The workforce dependably endeavour to support greater technique for correspondence and constructive measures to build up the internal likelihoods of the patrons of home. The practice convoluted head-to-head and personal explorations, online investigations of the general population and networking services, messages and mailing autopsies of people in overall, approach of advanced acquaintances such as Facebook, tweeting information and so forth. There are overpowering reactions and criticisms of the general population who required loads of request for information with respect to the way of administrative acts and working conditions of the prevalent tradition in the functional institute (Burke et al. 2011). Evaluate the effectiveness of the communication processes used The wellbeing and provision of sustenance is evolving. We have individuals with unlike and multifaceted requirements and with sophisticated desires of comfort, care and bolster we can and ought to offer. Conveying all types of imparting administrative impacts make us to cooperate with individuals in settling on decisions concerning their safety and comfort of mind, and encouraging constructive elements of augmentation and backing. There are subsequent improvement of novel and inventive abilities and obligations to facilitate the stream of correspondence (Glasby, 2012). The representatives are prepared to demonstrate more noteworthy admittance to utilization of innovation to take part in particular and latitudinal collaboration. They are involved with an assortment of settings to encourage the financial connection of more prominent interest for consideration and aid. Figure: Effective communication between the health care professional and the recipient of care (Source: Scie.org.uk. 2016) Conclusion There are people with therapeutic, nourishing, expressive, instructive, corporeal desertions who want suitable management and control to derive out of opposing circumstances. It determines the accountability of workforces to highlight the performance of oversight of convinced instructions and purpose that generates certain barricades of discernment amongst diverse outlooks of people. The moral standards of civilisation have given enormous aid and provision to experience investigative effort amid dissimilar queries of disparity and deindustrialization flanked by the groups of persons existing at this juncture. The custom of communication approaches to societal expansion found conductive situation, valuations of hazards and examination of evidences founded on annotations. This endorses material connections to transport a maintainable enhancement of interacting techniques counting facts of movement of data of profiles and edification, upgraded behavioral designs, collective organization , the alignment of media, societal alteration and contribution of persons in civic headway. All this recommends social improvement and preferment of insolences and phonological change. The social interface of the schemers with the grid of supplementary officialdoms can inspire them to travel forward with bold steps to meet the trials of physically and spiritually backward and long-suffering people. We can advance our methods of knowledge-based services and comprehend the sensibility of patients placed to assessment under dissimilar conditions to successfully lead them in appropriate way and study the consequences. The supervisors can also go on social visit to parallel organisations to accumulate more competence and strength in managing the communication problems. References Burke, R. J., Cooper, C. L. and Clarke, S. (2011) Occupational Health and Safety, 2nd ed. England: Gower Publishing, Ltd. Glasby, J. (2012) Understanding Health and Social Care, 2nd ed. London: The Policy Press Scie.org.uk. (2016). The Mental Capacity Act Care Planning - Care planning, involvement and person-centred care. [online] Available at: https://www.scie.org.uk/publications/reports/70-mental-capacity-act-and-care-planning/care_planning.asp [Accessed 20 May 2016]. www.hoddereducation.co.uk About The cognitive dissonance model Available at https://www.hoddereducation.co.uk/getattachment/Subjects/Health-Social-Care[Accessed 20 May 2016].